773.683.3033

Privacy

Last Updated: December 9, 2025
Arete Renovators, Inc. (“Company,” “we,” “our,” or “us”) operates this website (“Site”) and provides residential and commercial remodeling and general contracting services in Chicago and throughout Illinois. We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, disclose, and safeguard your information.

This Privacy Policy explains how we handle Personal Information in compliance with federal law, Illinois law, and City of Chicago regulations, including but not limited to:

  • The Federal Trade Commission Act (FTC Act)
  • The CAN-SPAM Act
  • The Telephone Consumer Protection Act (TCPA)
  • Illinois Consumer Fraud and Deceptive Business Practices Act
  • Illinois Biometric Information Privacy Act (BIPA) (if applicable)
  • Illinois Personal Information Protection Act (PIPA)
  • Chicago Municipal Code consumer protection provisions

By accessing our Site or using our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information You Provide

  • Contact information: name, email address, phone number, home address
  • Project information: details about your remodeling project, property, photos, design preferences
  • Payment information: limited billing details; we do not store complete credit card numbers
  • Account information: if you create an account or customer portal profile through our project management software
  • Communications: emails, web form submissions, service inquiries, call recordings (with notice)

1.2 Information Collected Automatically

Through cookies, analytics tools, and similar technologies, we may collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Pages visited and referring URLs
  • Time spent on the Site
  • Interaction data (clicks, scrolls, form behavior)

We do not intentionally collect sensitive personal information unless necessary for service delivery and only with your consent.

1.3 Information From Third Parties

We may receive information from:

  • Advertising partners
  • Referral partners
  • Public property records or permitting systems (for project verification)
  • Social media platforms when you interact with our pages

  1. How We Use Your Information

We may use your information for the following business purposes:

  • To provide, estimate, schedule, and manage remodeling services
  • To communicate with you about appointments, proposals, and updates
  • To process payments and maintain financial records
  • To improve our Site, services, and customer experience
  • For marketing, advertising, and promotional communications from any Arete business (with opt-out options)
  • For compliance with legal obligations and municipal requirements
  • To protect our business, customers, and Site from fraud or misuse

We do not sell your personal information. We may share information for limited operational uses as described below.

  1. How We Share Information

We may share your information with:

3.1 Service Providers / Contractors

Examples include:

  • Payment processors
  • Email or SMS communication platforms
  • Scheduling and project management software
  • Subcontractors and trade professionals working on your project

3.2 Legal or Regulatory Authorities

We may disclose information if required to comply with:

  • Local permitting, inspection, or licensing authorities
  • Legal process or litigation
  • Fraud prevention or security investigation requests

3.3 Business Transfers

In the event of a merger, acquisition, or other business transition, your information may be transferred to the new entity under the same privacy protections.

  1. Cookies and Tracking Technologies

Our Site uses cookies, pixels, and analytics tools (such as Google Analytics) to:

  • Recognize your device
  • Understand Site traffic patterns
  • Improve functionality
  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some features may not function properly.

  1. Your Rights and Choices

5.1 Communications Preferences

Under federal and Illinois law, you may control how we communicate with you. You may:

  • Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link located at the bottom of any newsletter or promotional email sent through our Mailchimp platform.
  • Request removal from our marketing list by emailing us directly at info@areterenovators.com and stating that you would like to be unsubscribed.
  • Opt out of text messages by replying STOP.
  • Request to limit certain data uses or update your communication preferences.

5.2 Access, Updates, and Deletion

You may request to:

  • Access the personal information we hold
  • Correct inaccurate information
  • Delete information where legally permissible

Requests may be submitted to info@areterenovators.com.

5.3 Illinois-Specific Rights

Under the Illinois Personal Information Protection Act (PIPA):

  • You have the right to be notified of a data breach involving your unencrypted personal information.
  • We must maintain reasonable security measures to protect your data.

5.4 Chicago Regulations

Chicago municipal law requires clear and honest disclosure of data practices; we follow all advertising and consumer-protection rules applicable to online communications.

  1. Data Security

We implement reasonable physical, electronic, and administrative safeguards, including:

  • Encrypted data transmission (HTTPS)
  • Access-controlled internal systems
  • Regular vendor compliance review
  • Employee confidentiality obligations

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Maintain records for business, tax, and legal compliance
  • Support warranty or service-related inquiries

Biometric data (if ever collected) is retained only as permitted under BIPA.

  1. Children’s Privacy

We do not knowingly collect personal information from children under 13. Our Site and services are intended for adults seeking residential remodeling.

  1. Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices. We encourage you to review their policies independently.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of the Site constitutes acceptance of any modifications.

  1. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Arete Renovators, Inc.

3821 W Montrose Avenue
Chicago, IllinoisEmail: info@areterenovators.com
Phone: 773-683-3033
Website: areterenovators.com